Privacy Policy
Effective date: October 19, 2026 · Last updated: October 19, 2026
This Privacy Policy explains how The Collective Dance Agency LLC, doing business as The Collective Dance Agency ("CDA," "we," "us"), collects, uses, shares and protects personal information when you use thecollectivedanceagency.com and related services (the "Services"). We're based in Virginia, USA.
The short version: we collect what we need to run memberships, classes, creator applications, the job board and the shop; we use service providers to do it; we don't sell your personal information or share it for targeted advertising; and you can ask us to see, correct, or delete it.
1. Information we collect
You give us:
| When | What |
|---|---|
| Joining our email list (site signup) | Email, optional first name, optional ZIP code or city/state, your 18+ confirmation, and a record of the consent text you saw, when and on which page (plus any campaign tags in the link you followed) |
| Creating an account | Name, email, password (stored by our authentication provider in hashed form) |
| Buying a membership, class, ticket, or merch | Name, email, billing details (card details go directly to Stripe; we don't see or store full card numbers), shipping address for merch |
| Applying as an instructor or mentor | Name, email, optional phone, city/state, social and portfolio links, bio, experience, specialties, availability, headshots, class previews or sample videos, 18+ confirmation, and your answers to application questions |
| Contracting as a creator | Signature and agreement details (via our e-signature provider); payout setup happens directly with Stripe, which collects the identity and tax details it requires |
| Posting a job or requesting talent (including booking a choreographer) | Name, company, email, optional phone, project details, budget, timeline and how you'd like us to follow up |
| Applying to the choreographer roster | Name, email, optional phone, city/state, the markets you work in, styles, experience, credits, reel link, representation status and why you want to join |
| Submitting photos or videos to the gallery | Name, email, membership status, the type of content and a link to it, the feature permission you choose (website, socials, both, or discuss first), and whether you're interested in the Brand Ambassador program |
| Any lead or contact form | Your 18+ confirmation and a record that you saw our Terms and Privacy Policy links |
| Student pricing | Information you provide to verify student status (for example, school name and school email) |
| Contact forms, email, scheduling | Whatever you include in your message; meeting details if you book through Calendly |
| CDA Assistant chat | Your messages, the page you were on, and, only if you agree to a follow-up, your name, email and phone |
| Text messages / DMs | Phone number or social handle and the messages you send us |
Collected automatically:
- Device and usage information (browser type, pages visited, approximate location from IP address, referring page), through our hosting provider and essential cookies or similar technology. See the Cookie Policy.
- Email engagement (for example, delivery and bounces) through our email provider.
- We do not currently use advertising pixels or cross-site tracking. If that changes, we'll update this policy first.
Location. We use location only at the city/state level, to understand which regions need CDA services:
- Self-reported: an optional ZIP code or city and state you type into a form.
- Coarse region from your connection: when you submit a form, our hosting provider tells us your approximate country, state and city based on your IP address. We save only that region on your submission. We don't store your IP address with it.
- Device location, only if you tap "Use my location": your browser asks your permission, then your approximate coordinates are sent once to BigDataCloud, a service that converts them into a city and state. We keep only the city, state and country. Coordinates are discarded right away and never stored or logged by CDA. We never request your location automatically.
From others: payment status from Stripe; signature status from our e-signature provider; publicly available professional information (for example, a public portfolio or social profile) when you're a prospective creator or business we may contact.
2. How we use it
- Provide the Services: accounts, memberships, classes, recordings, the job board, merch orders.
- Review creator applications and manage creator relationships, contracts and payouts.
- Process payments, prevent fraud, and keep the Services secure.
- Respond to messages and chat follow-up requests, and provide support.
- Send transactional messages and, where permitted, marketing you can opt out of.
- Promote creators only with their consent as described in their agreement.
- Improve the Services and understand how they're used, including which regions need CDA services (city/state level only).
- Comply with law and enforce our Terms.
AI assistance. We use AI tools, including the CDA Assistant chat and AI agents that help manage our inboxes, to answer questions, route requests and draft replies. Chat messages are processed by an AI model provider (Anthropic's Claude models, accessed through our website platform provider) to generate responses. A person at CDA reviews escalations and decisions that matter to you, such as application decisions, refunds outside policy, and account actions. We don't use AI to make decisions about you that have legal or similarly significant effects without human review.
3. How we share it
We share personal information only as described here:
- Service providers who process it for us under contract, including: website hosting and AI gateway (Lovable), database and authentication (Supabase), payments and creator payouts (Stripe), email (Google Workspace, Resend), scheduling (Calendly), web fonts (Google Fonts), device-location-to-city lookup when you choose "Use my location" (BigDataCloud), forms and e-signature (Google Forms, Typeform, Jotform), messaging (Inflowave), merchandise fulfillment (Printify), and video conferencing and video hosting platforms used to deliver classes.
- Between members, creators, and businesses when you choose to make information visible (for example, a creator profile or a job listing) or ask us to connect you.
- Legal and safety: to comply with law or valid legal process, protect rights and safety, or investigate fraud or misuse.
- Business transfers: in a merger, acquisition, or sale of assets, subject to this policy.
We do not sell personal information, and we do not share it for cross-context behavioral (targeted) advertising.
4. Your choices and rights
Wherever you live, you can ask us to:
- access the personal information we hold about you, or get a copy;
- correct inaccurate information;
- delete your information (we may keep what the law requires, or what's needed for payments, taxes, contracts, security, or disputes);
- opt out of marketing emails (use the unsubscribe link) or texts (reply STOP);
- appeal a decision we make on your request by replying to our response.
Use our Your Privacy Choices form, or email legal@thecollectivedanceagency.com from the address associated with your account. We'll verify your identity, respond within 45 days, and won't discriminate against you for using these rights. An authorized agent may submit a request with proof of authorization. Residents of certain states (including Virginia) have these rights under state law; we extend them to everyone.
5. Retention
We keep personal information only as long as needed for the purposes above:
- Accounts: while active, then up to 2 years after closure.
- Purchases and payout records: 7 years (tax and accounting).
- Creator applications not accepted: up to 2 years (waitlist and reapplication).
- Signed agreements: term of the agreement + 7 years.
- Chat logs and tickets: up to 2 years.
- Consent records: as long as we email you, plus 3 years.
- Suppression (do-not-contact) lists: indefinitely, so we honor your opt-out.
6. Security
We use reasonable administrative, technical and physical safeguards, including access controls and encryption in transit. No system is perfectly secure. If a breach affects your information, we'll notify you as required by law.
7. Children
The Services are for adults 18 and older. We don't knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact legal@thecollectivedanceagency.com and we'll delete it.
8. Recordings and images
Live classes may be recorded. If your camera or microphone is on during a recorded class, your image or voice may be captured and made available to members for replay. Headshots and videos you submit as a creator are used as your agreement describes.
9. International users
We're based in the United States and the Services are intended for U.S. users. If you use them from elsewhere, your information will be processed in the U.S.
10. Changes
We'll post updates here and change the "Last updated" date. If changes are material, we'll notify you by email or on the site before they take effect.
11. Contact
The Collective Dance Agency LLC (d/b/a The Collective Dance Agency) c/o Registered Agents Inc., 8401 Mayland Dr, Ste S, Richmond, VA 23294 legal@thecollectivedanceagency.com